A smiling salon owner at the front desk chatting with a client

They say it at the counter. Nobody else hears it.

TestimonialCollect texts your customers a 30-second feedback link after a visit, tidies up what they write, and puts the best words on your website — once you approve them.

$79/mo per locationNo contractYou approve every testimonial
Photo · Unsplash
85%of consumers are more likely to use a business after reading positive reviews.
54%go to the business’s website next — right where your testimonials should be.
270%higher purchase likelihood for a product with five reviews than one with none.
Sources: BrightLocal Local Consumer Review Survey 2026; Northwestern University Spiegel Research Center, “How Online Reviews Influence Sales.”
Happy customers
Happy customers
Groomers
Groomers
Bakers
Bakers
Regulars
Regulars
Neighborhood shops
Neighborhood shops
Florists
Florists
Salons
Salons
Clinics
Clinics
Vets
Vets
Reading reviews
Reading reviews
Gift shops
Gift shops
Makers
Makers
Happy customers
Groomers
Bakers
Regulars
Neighborhood shops
Florists
Salons
Clinics
Vets
Reading reviews
Gift shops
Makers

Built for businesses people love

Your customers already rave about you. Just not where it counts.

Salons, cafés, clinics, shops, trades, studios. The compliments happen in person every day — TestimonialCollect catches them before they walk out the door.

Three salon stylists laughing with scissors and brushes
Salons & barbersThe “I love it!” in the mirror, captured before they leave.
Two café owners smiling behind their counter
Cafés & restaurantsRegulars who’d happily vouch for you.
Two vets holding a puppy
Vets & clinicsGrateful clients, zero time to ask.
A shop owner in his store
Retail & boutiquesWord of mouth, written down.
A trainer coaching a woman lifting weights
Gyms & studiosProgress stories in their own words.
A baker holding fresh loaves
BakeriesThe “best croissant in town” crowd.
A contractor cutting wood with a miter saw
Contractors & HVACJob done right? Get it in writing.
A groomer drying a small dog in a towel
Pet groomersOwners love showing off the result.
A woman getting her hair styled
Spas & beautyFeel-good visits make great quotes.

Try it now — no signup

Type like a customer. See what you get.

This is what your customer does after tapping the link — and what lands in your dashboard a moment later, ready for you to approve.

A young woman smiling at her phone in a café
Text from Luxe Hair Studio: “Thanks for coming in today! Mind sharing 30 seconds about your visit?”
On your website (widget)
Social caption
✓

Preview uses a simple formatter. The real product uses AI that fixes typos without changing what your customer meant — and nothing publishes until you approve it.

A customer paying at a café counter while the owner smiles
Text message · 3:42 PMHi Maria! Thanks for visiting Luxe Hair Studio today. Would you share a quick thought about your visit? It takes 30 seconds.

How was your visit?

★★★★★
Best haircut I’ve had in years. Sarah really listened…
Submit feedback
3:42 p.m.

The moment after the handshake. That’s when you ask.

People are most ready to say something right after a visit — and most likely to forget by tomorrow. TestimonialCollect sends the ask while the good feeling is fresh.

  • Visit endsYou add the customer’s phone or email in a few taps.
  • Same dayThey get a friendly text or email in your words, with a one-tap link. No app, no login.
  • 30 secondsThey pick a star rating and write a few sentences.
  • Moments laterAI fixes typos and pulls out a short quote. You approve it, and it’s live on your site.
  • A few days laterNo answer? One polite reminder — then it stops.

One testimonial, ready everywhere

Said once. Seen everywhere.

Each testimonial comes back as a clean full quote, a punchy one-liner, a short case-study blurb and a social caption — and drops into your website widget once you publish it.

  • Full quote for your website
  • One-liner for ads and flyers
  • Case-study blurb
  • Social caption
A woman laughing at an outdoor café
Photo · Unsplash

Included — AI Sizzle Reels

Your best testimonials, as a 60-second reel.

Click Generate and it builds a reel from your five most recent approved testimonials. AI picks the strongest line from each and writes the captions; your browser turns them into a ready-to-post vertical video for Reels, TikTok or Facebook.

1 clickfrom Generate to ready-to-post video
9:16vertical, made for phones
~60 secreel length
$0 extraincluded in your plan
“Sarah actually listened.”
★★★★★ EXAMPLE
“Feels like my second kitchen.”
★★★★★ EXAMPLE
“I left with something I love.”
★★★★★ EXAMPLE

Set up over one coffee

Three steps. About ten minutes.

A salon client paying at the front desk
01

Add who you just served

Type a name and number, or connect Stripe or Square and new payers show up ready to ask.

A café owner holding a notepad
02

Make the ask yours

Write the message in your voice, pick your brand color, and add a few prompts to help people start writing.

A café owner smiling at a customer at the checkout
03

Approve and publish

Paste one line of code on your site once. Every testimonial you approve shows up there automatically.

Also included

Proof people can trust.

Included with TestimonialCollect at $79 per location. The tags show which parts need a connection.

Verified-customer badges

After someone submits, TestimonialCollect looks for proof they really were your customer: a Stripe or Square payment, a completed PreventNoShows appointment, or a visit on their customer record. If it finds one, your widget shows “✓ Verified customer · paid Aug 2026”, with the month only, never the amount or the service.

  • Needs Stripe, Square or PreventNoShows
  • Included
Example · your website widget
★★★★★ “Sarah actually listened to what I wanted.”Maria L.✓ Verified customer · paid Aug 2026
Selected testimonials from real customers · 4.6★ average across all 31 ratings received

Video testimonials, in the browser

Customers can add a short video (up to 60 seconds) right from their phone’s browser, with no app. It’s kept only if they tick “may show my video”; otherwise it’s deleted when they submit. Videos are stored privately and go on your site only after you approve them.

  • Optional for customers
  • You approve

Google-safe ask checker

Every ask is checked against 8 rules drawn from Google’s review policies and the FTC before it’s saved or sent: no rewards for reviews, no happy-customers-only steering, no asking for a star rating, no scripted keywords, and more. Blocked wording comes with a plain-English reason so you can fix it.

  • Included
  • A check, not legal advice

Start your wall with Google reviews

If your Google profile is connected through TheAutoReply, TestimonialCollect imports your newest 4–5★ Google reviews that have text, word for word and labelled “From Google”, and builds a first widget, so your wall isn’t empty on day one. Imported reviews are never edited or tidied by AI.

  • Needs Google connected (via TheAutoReply)

Asks everyone the same way

Everyone who gives feedback, at any star rating, is invited to post on Google too. When your widget shows only some testimonials, it says so and shows your average across every rating you received.

  • Always on

Text consent, built in

Asks by text go only to customers whose consent you’ve recorded (you note how they agreed), only between 8 a.m. and 9 p.m. your time, and STOP is honored for your business. You also get an e-mail, or a text to your own phone, when a testimonial arrives.

  • Always on

Verification uses records already in your account. It can’t confirm every customer, and testimonials without the badge still show normally. The ask checker is a guide based on published policies, not legal advice.

Compare

The honest comparison, with names.

Named alternatives for one location. Prices as listed by each company, checked September 2026.

A business owner stressed at his laptop
Doing it yourselfMeaning to ask… for six months.
FeatureSenjaTestimonial.toVocal VideoTestimonialCollect
PriceFree (15 testimonials) · $29 · $59 /moFree · $25 · $50 · $95 /mo paid tiers per spaceFree · $99 · $149 /mo$79 /location/mo 50 texts a day included
Billing & limitsMonthly or yearly extra projects $10, seats $5Starter allows 2 video testimonials in totalBilled annually onlyMonthly unlimited testimonials
Customer videoYesYesYes, video-firstYes, optional up to 60 seconds, recorded in the browser; shown only with the customer’s OK and your approval
Asks after a paymentStripe trigger added May 2026Not on its pricing pageNot on its pricing pageStripe or Square payers appear in “Ready to ask”; texts included

Swipe to compare →

Senja and Testimonial.to cost less, and Vocal Video is built around video. TestimonialCollect is built for the counter: it texts customers after they pay, asks everyone the same way, and you approve every word.

As of September 2026. Competitor prices come from each company’s pricing page or, where marked “reported”, from third-party pricing write-ups; plans change, so check before you buy. Sources: Senja pricing · Senja changelog · Testimonial.to pricing · Vocal Video pricing.

Your numbers

How many could you collect?

A woman smiling over a cup of coffee in a sunny café
Every happy customer is a testimonial you haven’t asked for yet.
New testimonials a month—
In a year—
TestimonialCollect cost—
Cost per testimonial—

Your own estimate. 50 texts a day are included per location (10 a day during the free trial); email requests aren’t capped.

Use cases

How owners use it.

Typical setups by industry. These describe how the product works, not results from named customers.

Salons & barbers

Connect Square with an access token you create once in Square. Recent clients then show up ready to ask, and one tap texts them a 30-second feedback link.

Dental & clinics

Ask by e-mail or text after a visit. Only first names are shown on your site, and only after you approve.

Contractors

Send the ask when the invoice is paid in Stripe, while the finished job is still fresh.

Restaurants & cafés

Add regulars by hand or from your payment system. The best lines go into a highlight reel for social.

Fitness & studios

Turn “best class I’ve taken” into a quote card and a website widget without chasing anyone.

Retail shops

Design your website widget (grid, carousel, list, wall or badge), paste one line of code, and approved quotes appear on their own.

Pricing

One price. Everything included.

The same product whether you have one location or twenty. Multi-location: 20% off locations 2–5 and 30% off 6 and up. Email hello@frontdeskglobal.com and we’ll set it up.

Customer tapping to pay
A shop owner chatting near a neon sign
A bright salon
14-day free trial
$79 /mo per location
Billed monthly. No contract, cancel in 2 clicks.

Or $790/year billed annually: 2 months free. Pay yearly →

Founding 50Limited seats
$59/mo per location$79
Claim a founding seat →

Our first 50 businesses get the founding price and a setup call with our founder. Ends December 31, 2026 or when the seats are gone. Monthly billing only.

Founding 50 terms

Your founding price stays the same while your subscription stays active on the same or a higher plan. It covers the plan as it is today, including its texts. Canceling, or a lapse of more than 30 days, ends it. Not combined with annual billing. The offer is limited to 50 founding seats and ends December 31, 2026, or sooner when the seats run out.

  • No contract, month to month
  • No setup fee
  • 30-day money-back guarantee
  • Cancel online anytime
  • Asks every customer (no review gating)
  • Customers opt in before you share
  • Nothing publishes until you approve
  • Unlimited testimonials collected
  • Requests by text or email
  • 50 texts a day included
  • Automatic follow-up reminder
  • Stripe & Square payment triggers
  • AI typo and grammar cleanup
  • Short quotes + social captions
  • Website widget builder: 5 layouts, your colors
  • Customer opt-in for sharing and names
  • Optional customer video (up to 60 sec)
  • Verified-customer badges
  • Google-safe ask checker
  • Import your Google reviews (via TheAutoReply)
  • AI Sizzle Reels (60-sec video)
  • Approve before anything publishes
  • E-mail support from a real person
Start your free trial →

A card is required to start. You won’t be charged until day 15, and you can cancel before then. 30-day money-back guarantee on your first paid month. No setup fees. Need more texts? Add-on text packs are on your Billing page, with the price shown before you buy. Securely billed through Stripe.

Add tools and save

Build your bundle

Tick the tools you want. Two tools save 15%, three save 20%, four save 25%, and five or six save 30%. Same 14-day free trial, one bill and one login.

Popular:
Choose your tools
What does it do?

Texts back every missed call in seconds, and an AI holds the conversation by text. It answers from what you entered, takes booking requests you confirm, and alerts you to urgent words. It does not answer the phone by voice. Not for healthcare practices yet. See how it works →

What does it do?

Drafts a reply to every new Google review in your voice. You approve before anything posts, or let 4–5★ thank-yous post on their own. See how it works →

What does it do?

Texts customers a 30-second feedback link after a visit, tidies up what they write, and puts the quotes you approve on your website.

What does it do?

Texts and emails each client the day before and about two hours before their appointment, with a one-tap confirm or change link. See how it works →

What does it do?

Drafts weekly Google Business Profile posts in your voice. You approve each one, then publish it to Google in one click. See how it works →

What does it do?

Learns how often each customer usually comes in, flags regulars who have gone quiet, and drafts a personal text inviting them back. You approve before it sends. See how it works →

    Separately
    Bundle discount
    /mo per location

    Start 14-day free trial →

    14-day free trial, card required, no charge until day 15. No contract. 30-day money-back guarantee on your first paid month.

    Compare every plan →

    FAQ

    Questions owners ask first.

    A smiling woman in a cozy shop
    Still have a question?Email hello@frontdeskglobal.com — a real person answers.
    Will my customers actually respond?

    Many will if you ask at the right moment. In BrightLocal’s 2026 survey, 78% of consumers were asked for a review in the past year and 65% wrote one after being asked. TestimonialCollect makes the ask the same day, keeps it to about 30 seconds, and follows up once.

    Does the AI change what my customers said?

    No. It fixes typos and grammar and pulls out a short quote, and it’s instructed never to add facts. You see the cleaned-up version before approving, and nothing goes on your site until you say so.

    Can I use testimonials in ads?

    Only in ways that reflect the customer’s real, honest experience — the FTC requires that. If you plan to use someone’s name or words in paid ads, it’s good practice to ask them first.

    Should I only ask my happy customers?

    No — ask everyone the same way. Google doesn’t allow “review gating” (steering only happy customers to post publicly), and the FTC’s 2024 rule on consumer reviews targets suppressing negative ones. Read our plain-English guide.

    Do customers need to download anything?

    No. They tap a link in a text or email, pick a star rating, write a few sentences and hit submit. No app, no account.

    How does the website widget work?

    Pick a layout (grid, carousel, list, wall or badge), your colors and how many to show, and see a live preview. Then paste one line of code into your website once. Every testimonial you approve and publish appears there automatically. “Check my site” tells you if it’s installed.

    How many texts can I send?

    50 texts a day per location are included (10 a day during the free trial). Email requests aren’t capped. Busy season? Add a text pack or turn on pay-as-you-go from your billing page.

    Can I cancel? Are there contracts?

    No contracts and no setup fees, and a 30-day money-back guarantee on your first paid month. Cancel from your dashboard anytime, in two clicks.

    What does it cost?

    $79 per month per location, after a 14-day free trial (card required; no charge until day 15). Or pay yearly: $790 a year, which is 2 months free. No setup fees, no contract, and a 30-day money-back guarantee on your first paid month. Bundles that include it: Reputation Duo $149/mo, Front Desk $279/mo, FrontDesk Complete $399/mo. More than one location? 20% off locations 2–5 and 30% off 6 and up: email hello@frontdeskglobal.com and we’ll set it up.

    What is the Founding 50?

    Our first 50 businesses pay $59 a month instead of $79 and get a setup call with our founder. The offer ends December 31, 2026 or when the 50 seats are taken, whichever comes first. Your founding price stays the same while your subscription stays active on the same or a higher plan. It covers the plan as it is today, including its texts. Canceling, or a lapse of more than 30 days, ends it. Not combined with annual billing.

    Can it ask automatically after someone pays?

    Yes. Connect Stripe (with a read-only key) or Square in Integrations. New payers appear in your Ready to ask list, and you send the requests with one tap. No Zapier needed. For texts, you record once how each customer agreed to get texts; e-mail asks don’t need that step.

    Do customers record video?

    Yes, if they want to. On the feedback page they can add a video of up to 60 seconds straight from their phone’s browser, with no app. It’s kept only if they tick “may show my video”, and it appears on your site only after you approve it. Most customers will still just write a few sentences, which takes about 30 seconds.

    Do customers agree before I share their words?

    Yes. The feedback form has two opt-in boxes, both unticked: one to allow sharing on your website or social media, and one to show their name. If they don’t allow sharing, the testimonial can’t be published. If they don’t allow their name, it shows as “Verified customer”.

    Why not a cheaper testimonial tool?

    If you sell online and are happy wiring up e-mail and Zapier, Senja ($29) or Testimonial.to ($25) may be all you need. TestimonialCollect is for local businesses: it texts customers for you (texts included), asks every customer the same way, and puts approved quotes on your site.

    What does the green “Verified customer · paid” line mean?

    It appears only when TestimonialCollect found a record that the person was your customer: a payment in your connected Stripe or Square, a completed PreventNoShows appointment, or a visit on their customer record. It shows the month only. Testimonials without it still show normally.

    Can I import my Google reviews?

    Yes, if your Google profile is connected through TheAutoReply. Your newest 4–5★ Google reviews with text are copied word for word, labelled “From Google”, and never edited. Your dashboard numbers count only testimonials customers gave you directly.

    A café interior glowing at night

    Someone loved you today. Let them say so.

    14 days free. No contract. Nothing goes on your site until you approve it.

    Start your free trial →